Frequently Asked Questions

World Cup Hub operates under a gaming license issued by the Government of Curacao. The platform is available to users in most countries, but it is the player’s responsibility to ensure online betting is legal in their jurisdiction. A full list of restricted territories can be found in the Terms & Conditions.

The welcome bonus is a 100% match up to $200 with a 35x playthrough on the bonus amount only. You have 30 days from the date of claim to meet the wagering; any unused bonus after this period is forfeited.

After logging in, go to Account Settings > Verification and upload a clear copy of a government‑issued photo ID (passport, driver’s licence) and a recent proof of address (utility bill, bank statement). The team usually reviews documents within 24‑48 hours; once approved, withdrawals are unlocked.

In‑play betting lets you place wagers on matches that are already in progress. Odds update in real time based on the game’s flow, and you can cash out or add new bets until the market closes. Live markets are available in the 'In‑Play' section of the site.

If a match is postponed and not resumed within 48 hours of the original start time, all bets on that market are void and the stake is returned to your account. For canceled matches, the same rule applies unless the competition authority reschedules the fixture within the specified window.

Yes. In Responsible Gambling under Account Settings you can set daily, weekly, or monthly deposit caps and a loss limit. Limits take effect immediately after confirmation and can be adjusted, but any increase requires a cooling‑off period of 24 hours before it becomes active.